COURSE DETAILS:
Coaching is rapidly becoming the quickest and most effective method of developing excellence in workers as they are more than ever expected to be multi-skilled, trained to embrace changes and adapt to the ever-changing marketplace. Good coaching leads to self-motivation and an attitude that is oriented towards solutions and continual improvement rather than problems and avoidance.
 
This workshop will address:

• The role of coaching
• A coaching process to increase learning transfer and performance
• Rapport with coachees
• Effective questions in a coaching situation
• Problem-solving approaches and related techniques to help coachees overcome obstacles
• Practical sessions involving coaching in workplace scenarios
• Effective communication strategies (active listening, questioning and feedback techniques) for better performance

• Develop an in-depth understanding of the concepts and principles of coaching which you can apply in your daily operations
• Apply techniques to unlock employee potential and maximize performance
• Engage in coaching conversations that really work at the workplace
• Implement practical, results-focused personal action plans for team members
• Prepare, deliver and review coaching sessions so that they continually improve
• Recognize and adapt to individual and situational differences